Help Center

How can we help?

Browse common questions by category. If you need more help, contact us.

Account

How do I create a free account?

Simply download the app and press "Get started" to create a free account. You can sign up with your Google or Apple account, or use your email address. If signing up with, a verification email will be sent.

How can I access the premium plan immediately?

Purchase a premium plan from the pricing page page and start enjoying unlimited dream photos and features immediately! Take advantage of our 30-day money-back guarantee with the annual plan.

What plans are available?

We offer a free plan with limited photo generation and a monthly/annual premium plan with the possibility to generate photos for every dream. The premium plan also has many additional features which you can find more about on the pricing page page.

How do I delete my account?

Simply contact us our support team to begin account deletion. We need verification to process your request.

Dreams & Photos

How do I add a dream?

Log in to the app and press the `+` button at the bottom. Describe your dream in as much detail as possible; the more details, the better the AI photo generation. We'll then ask some targeted questions so we can generate the best possible photo.

How does the AI create dream photos?

Our AI uses advanced algorithms to interpret your dream description and generate corresponding visual imagery. It processes keywords, themes, and descriptions to create a photo that best matches the essence of your dream.

What types of photos should I expect?

Our AI aims for realism, but the style might be symbolic or abstract depending on the dream. The detail in your dream description is key to the result.

How many photos can I generate on the free plan?

The free plan provides 5 credits per month. Credits are used each time you generate a photo.

What are the limitations of the free plan photo generation?

Free plan users have daily and per-photo limitations to ensure a fair experience for all. Also, photos generated on the free plan are watermarked with the Dreamala logo. Premium users are able to generate multiple photos for every dream.

Privacy & Security

How do you protect my dream information?

We take the security of your dream data seriously. We use industry-standard encryption and secure storage methods. Access is restricted to required personnel only.

What is your data retention policy?

We retain user data for a maximum of 2 years from the last account activity. After this time, your data will be automatically deleted.

How can I contact support?

Fill in our contact us form for assistance.

How do I request data deletion?

Simply contact us our support team to begin account deletion. You will need to provide identification to verify your request.

Technical Issues

I can't sign in to my account.

Double-check your email and password. If you've forgotten your password, use the password reset option on the sign-in page. If you continue to have issues, please contact us our support team.

How do I contact support?

You can contact us our support team.

Payment & Billing

How do I subscribe to a premium plan?

Navigate to the pricing section in the app settings. Select your desired plan, and you will be redirected to Stripe for secure payment processing. If you don't have a free account yet, select a plan from pricing page.

How do I update my payment method?

Log in to your account, navigate to "Manage membership" on the settings page and update your payment information. We use Stripe for secure payment processing. We do not store your payment details.

What is your refund policy?

We offer a 30-day full refund on annual subscriptions. Refunds are not available for consumed photo credits.

Help Center - Dreamala Support | Dreamala